Hike supports integration with the PayJunction on PC, Mac, iPad and Anroid tablet. The integration is supported in US. You can easily configure the integration between Hike and PayJunction. The terminal supported is Equinox Luxe 8500i. Before you start the process, please make sure your terminal and the device you use to login to Hike are connected to the same network.
Note: PayJunction integration is supported via eConduit (Blackline) gateway.
Now, the PayJunction integration is available on PC, Mac, iPad and Android tablet. Below instruction is suitable for Hike users on PC and Mac.
If you want to use it on your tablet, you should first complete the configuration on your computer. Then, please navigate to Settings -> General settings, and click on "Data Sync". After the data sync process is completed, you should be able to use PayJunction with your tablet.
Configure with PayJunction
- Login into hike store using your store URL (i.e. storename.hikeup.com)
- Go to Store setup ->Payment types -> Add new payment type -> enter the payment name -> select PayJunction as payment type -> click “Save"
- Once above payment type created, you will see it listed in the payment type page in Hike click on the red text "configuration required" -> it will direct you to below page. You will need to enter your terminal serial number which normally showing on a label attached at the back of your terminal
- Once entered, click on "PAIR" button on top-right of your screen. Once configured, it will show blue text "Configured" like below and you are ready to go:
If you have multiple PayJunction devices and would like to use them on each register. You can repeat from step 2 by creating other PayJunction, make sure you give different payment name so you can differentiate them. For the convenience of the user, we suggest only allocate this payment type to the registers that will use PayJunction by selecting available outlet and register like below then repeat step 3 and 4 to configure:
Process payment with PayJunction
- Once PayJunction has been configured go the process sell page from “Point of Sale -> Process sale”. Add item(s) into cart and click on the pay button it will open slider.
Once select the PayJunction option, it send update to your terminal to swipe/insert card, please follow instruction from the terminal to complete the transaction.
- Once transaction completed, Hike will show the print preview page
Process refund with PayJunction
You can only refund to PayJunction on the same invoice with exact amount paid via PayJunction. For example, the total for a sale was $100, $2 paid via PayJunction and $98 paid by cash. When you refund via PayJunction it will only allow to refund less than or equal to $2.
To process refund please go to “Point of Sale -> Sale history”. Click on “Refund” link to make refund request which will redirect you to process sell page to refund the sale
Click on “Refund” will open slider to process with it. If there are split payments with PayJunction, it will open a slider page when you select PayJunction as refund method like below page
Please note, when refund with PayJunction, it will not ask for confirmation, so please be aware of this situation before you process refund.
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