How to use coupon code at the Check-out on Hike ecommerce?

How to use coupon code at the Check-out on Hike ecommerce?

This article explains how to create a coupon-based discount for your Hike Ecommerce store using the Hike POS back office.

All required settings—enabling ecommerce, selecting the discount type, choosing the offer, and adding a coupon code—are available on the same Add Offer page in POS.

You can follow the steps below to locate and activate the offer:

1. Products > Discount offers > Add discount offer



2. Tick ‘Enable for Hike Ecommerce’



3. Select Discount Type and Offer
  1. In the Discount type section:
  2. Select Product, Order value or Shipping discount as the discount type
  3. Configure the required values based on the selected offer.
  4. Note: Discount options that are not recommended for e-commerce may appear disabled when ecommerce is enabled.
4. Add a Coupon Code
  1. In the Availability section:
  2. Select 'By entering this coupon code'
  3. Enter the coupon code you want customers to use (for example: COUPON100)
  4. Click the ✓ icon to confirm the coupon code

5. Click Save to activate the discount

The coupon-based discount will sync automatically with your Hike Ecommerce store.


How the Coupon Works on Ecommerce

1. On the e-commerce store, Customers add eligible products to the cart.
2. At checkout, they see a Coupon code option on payments page.
3. Customers enter the coupon code created in POS.
4. If the conditions are met, the discount is applied instantly.



5. If the coupon is invalid or conditions are not satisfied, it would show a notification on the top right as 'The coupon is not valid'. Please note that Coupon codes are case-sensitive.



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