WooCommerce Integration - Settings Explained
For a breakdown of what happens when you connect, read on, you’re in the right place.
WooCommerce (Woo):
| Integration Frequency |
At end of transaction |
| Customer |
Hike only requires first name & last name,
Woo requires email only,
ensure first name & last name & email are in Hike and WooCommerce, otherwise will not sync any customer details.
Note Hike and WooCommerce will only update name and email address, not postal or other address details. |
| Item (Product/Inventory) |
Product details* are updated when synced
*(barcodes are not captured in WooCommerce)
*(must choose in Settings if Hike product price will be Woo Retail price or Sale price)
Inventory levels are updated when synced |
| Invoice (Sales) |
Full sales in Hike automatically sync with Woo as at time of transaction, for each transaction
Full sales in Woo manually sync with Hike as at time of transaction, for each transaction.
Partial sales in Hike do not sync to Woo
Partial sales in Woo is not available
On Account sales in Hike would list in Woo as completed, like any other sale
Void Sale does not sync.
If you void a sale in Hike, does not report back to WooCommerce. Need to manually go into WooCommerce and change the report for any past sales.
|
| Supplier |
Not available |
| Purchase (Purchase Order) |
Not available |
| General rule to delete item |
Delete from Hike, then delete from WooCommerce |
User must set all fields to correctly activate account, including register, Invoice Payment & Sale Price – we strongly recommend verifying your settings with your accountant.
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