Because of the difference between stored precision (4 decimals) and display precision (2 or 3 decimals):
Example
Let’s say the system calculates tax as:
Round up if it is equal and greater than 5.
- Actual stored value: 10.2567
- Displayed value (2 decimals): 10.26
- Displayed value (3 decimals): 10.257
Round down if it is equal and less than 5.
- Actual stored value: 10.2347
- Displayed value (2 decimals): 10.23
- Displayed value (3 decimals): 10.235
If multiple such values are summed:
- The total may appear slightly different depending on whether rounding is applied at the line level or total level.
Need Help?
If you’re unsure about the values on your sales receipts or notice unexpected discrepancies, feel free to reach out to our support team with:
- A sample receipt
- Relevant screenshots
- Details of your tax configuration
We’ll be happy to assist further.