Please note that Hike POS communicates with the V-SDC via HTTP/TLS secured API endpoints for invoice fiscalization and signed invoice exchange.
We understand that tax compliance—especially with new government systems like Fiji’s e-invoicing (VMS)—can feel overwhelming.
You might worry about making a mistake or breaking the rules.
Don’t worry. We’ve built Hike POS to handle the complexity for you.
This guide will walk you through the one-time setup process. Once configured, Hike will automatically keep your taxes correct, secure, and fully compliant with the Fiji Revenue and Customs Service (FRCS).
Part 1: What You’ll Need Before You Start
To keep your business secure and legal, please have the following ready:
Your FRCS-issued Client Certificate (.pfx file) – This is a digital ID card for your business. You received this file from the Fiji Revenue and Customs Service (FRCS).
Your TIN (Taxpayer Identification Number) – Your standard business tax number.
Your Hike POS device is connected to the internet.
Why do I need this? Think of the .pfx file like a secure digital handshake. It proves to the Fiji government that you are the one sending invoices, and it proves to you that the government’s system is real. This protects you from fraud.
Part 2: One-Time Setup – Enabling the Tax Appliance
When you (or your admin) first enable the Fiji tax feature in Hike POS, the system will guide you through a simple, secure process.
Step 1: Upload Your Certificate & Enter Your TIN
What you see: A prompt inside Hike POS asking for your .pfx certificate file and your TIN.
What to do: Click “Upload” to select your .pfx file from your computer, then type in your TIN.
What happens in the background: Hike securely stores your certificate and TIN in an encrypted database. No one else—not even our support team—can see your certificate.
Step 2: Automatic Tax Configuration
What happens next: Once your certificate is saved, Hike POS automatically contacts the Fiji government’s VMS (VAT Management System) API.
What it does: It asks the government: “What tax rates should this business use?”
The result: Hike downloads the correct tax rates (e.g., VAT - A at 9%, VAT - B at 0%) and applies them to your POS.
Step 3: Tax Settings Are Locked (This is a Good Thing!)
What you cannot do: After this step, you cannot edit, delete, or add any tax rates in Hike POS. The “Tax Settings” page will become read-only.
Why we do this: To keep you compliant. If you accidentally changed a tax rate, your e-invoices would be wrong, and you could face penalties. By locking the settings, Hike protects you from costly mistakes.
Don’t worry – you still have control: You can still choose which existing tax rate (e.g., “VAT - A” or “VAT - B”) to apply to each product. You just can’t change the rate percentages themselves.
Part 3: How Secure Communication Works (mTLS)
You might hear the term “mutual TLS” or “mTLS.” In plain English, it means two-way verification.
Your POS verifies the government’s server – So you know you’re sending invoices to the real FRCS, not a fake website.
The government’s server verifies your POS – So they know the invoice truly came from your registered business.
The result: Every invoice you send is legally valid, tamper-proof, and secure. You don’t need to do anything extra—Hike handles this automatically in the background.
Part 4: Selling & Printing Fiscal Receipts
Once setup is complete, your daily sales process remains almost the same. The only difference is what happens after you complete a sale.
When you finish a sale (e.g., take cash or card):
Hike POS securely sends the invoice data to the Fiji VMS.
The VMS validates the invoice and sends back:
An official Fiscal Invoice Number
A QR code for verification
Hike POS prints your standard receipt – now with the QR code and fiscal number included.
What your customer sees:
A QR code on their receipt.
Anyone can scan that QR code with a phone to instantly verify that the invoice is real and registered with the Fiji government.
This protects you and your customer. If an auditor ever asks for proof, the QR code provides instant, verifiable evidence that you paid the correct tax.