Setting up Your Star Micronics mC-Print3 with Hike on iPad

Setting up Your Star Micronics mC-Print3 with Hike on iPad

In this support article, we will explain how to connect Star Micronics mC-Print3 with the Hike Register app on iPads. As of now, Hike only supports connecting to the printer via Bluetooth, LAN and USB.
  1. Setting up your mC-Printer3 with Hike via Bluetooth
  2. Setting up your mC-Printer3 with Hike via LAN
  3. Setting up your mC-Printer3 with Hike via USB
  4. Setting up your cash drawer
  5. SteadyLAN: connect your iPad to the Internet via mC-Printer3

Setting up your mC-Printer3 with Hike via Bluetooth

Important notes before connection

  1. Not all mC-Print3 models support Bluetooth connection. Please confirm the Bluetooth availability of your printer by following the instructions here.
  2. Due to the limitation of Bluetooth, you can only connect one iPad with the printer via Bluetooth. If you'd like to connect multiple iPads with one printer, please try other interfaces.
  3. Make sure that your printer is connected to an AC outlet (the standard AC adapter and power cord is recommended).
  4. Make sure that you have given Hike permission to connect with Bluetooth devices. You can check it in Settings > Privacy on your iPad.

Pair your printer with your iPad

  1. Turn your printer on.
  2. On your iPad, go to Settings > Bluetooth. Turn Bluetooth on if you haven't, and you will find "mC-Print3-XXXXX". Click on it to pair and connect the printer.
  3. If you cannot connect it, please follow the instructions here to see the common reasons.

Setting it up in Hike Register app

  1. Open the Hike app, and go to Menu > Settings > Hardware.
  2. Switch "active printer" on. If it's already on, please turn it off and on again.
  3. After loading, the connected printer will be displayed in the list. Please note, the name of the printer in the list might be a bit different from that in the screenshot below, depending on the actual model.
  4. Click on the printer, and turn the "primary receipt printer" option on. It enables the Hike app to use this printer for printing. Then, please turn on the other options as per your requirements.
The connection part is all done. You can start using Hike with the printer.

Setting up your mC-Printer3 with Hike via LAN

Important notes before connection

  1. Make sure that your printer is connected to an AC outlet (the standard AC adapter and power cord is recommended).
  2. Make sure that it's connected to the same network as your iPad. If you are not sure how to check it in the router's setting, please consult your IT staff.
  3. You will need to give the app permission to connect to devices on your local network. To check it, please go to Settings > Privacy on your iPad.

Setting it up in Hike Register app

  1. Open the Hike app, and go to Menu > Settings > Hardware.
  2. Switch "active printer" on. If it's already on, please turn it off and on again.
  3. After loading, the connected printer will be displayed in the list. Please note, the name of the printer in the list might be a bit different from that in the screenshot below, depending on the actual model.

  4. Click on the printer, and turn the "primary receipt printer" option on. It enables the Hike app to use this printer for printing. Then, please turn on the other options as per your requirements.
The connection part is all done. You can start using Hike with the printer.

Setting up your mC-Printer3 with Hike via USB

Important notes before connection

  1. Not all mC-Print3 models support USB connection to an iPad. Please confirm the availability of your printer by following the instructions here.
  2. Make sure that your printer is connected to an AC outlet (the standard AC adapter and power cord is recommended).
  3. Make sure that you have an Apple Inc.'s genuine cable or an MFi-certified one.

Setting it up in Hike Register app

  1. Turn your printer on and connect the iPad to the printer via the USB cable. Please make sure you connect to the correct port on the printer.
  2. Open the Hike app, and go to Menu > Settings > Hardware.
  3. Switch "active printer" on. If it's already on, please turn it off and on again.
  4. After loading, the connected printer will be displayed in the list. Please note, the name of the printer in the list might be a bit different from that in the screenshot below, depending on the actual model.
  5. Click on the printer, and turn the "primary receipt printer" option on. It enables the Hike app to use this printer for printing. Then, please turn on the other options as per your requirements.
The connection part is all done. You can start using Hike with the printer.

Setting up your cash drawer

Hike communicates with the cash drawer via the printer. Therefore, to connect your cash drawer, you will need to plug in the RJ12 connector cable (it looks like a phone line) from the cash drawer into the mC-Print3 printer.

After the physical connection is done, please complete the settings in the Hike Register app. Go to Menu > Settings > Hardware, and click on the printer. You will have all the available options there.

SteadyLAN: connect your iPad to the Internet via mC-Printer3

Star Micronics mC-Print3 supports SteadyLAN technology, which enables your iPad to connect to the internet via the printer. To set it up, please refer to the support article by Star Micronics.

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