Printing sticky labels helps businesses like cafes, coffee shops and quick service restaurants complete orders more efficiently by automating the process of writing down each drink and food order and their modifiers. Printing labels results in fewer human errors and produces professional tickets for your in-person, take-out, and delivery orders.
This guide will walk you through the steps to set up your Star Micronics TSP654IISK thermal label printer to work seamlessly with Hike POS for printing receipts, shipping labels, or product labels.
Prerequisites:
1. A Star Micronics TSP654IISK thermal label printer.
2. A Windows PC or Mac with Google Chrome browser
3. USB cable or Ethernet cable to connect the printer to your computer/network.
4. Administrator access to your computer.
Hike POS communicates with printers through standard Windows printer drivers. The process involves installing the correct driver for your Star printer, configuring Windows to recognise it, and then selecting it within Hike POS settings.
Step-by-Step Configuration
Step 1: Install the Star Micronics Printer Driver
The first and most crucial step is to install the correct driver so your computer can communicate with the printer.
Download the Driver: You can download the driver from the link below, which is from the official Star Micronics support website.
Select your device (PC, Mac and version) and download the latest "Windows Driver Installer."
Run the Installer:
Locate the downloaded file and run it as an administrator.
Follow the on-screen installation wizard. It will typically guide you through the process of connecting the printer. If prompted, connect your printer via USB and turn it on.
Verify Installation:
Go to Windows Settings > Devices > Printers & scanners.
You should see a new printer named something like "STAR TSP654II" or a name you assigned during setup.
In Printers & scanners, click on your new Star printer and select "Manage."
Click on "Printing preferences."
Navigate to the "Page Setup" or "Advanced" Tab.
Create a Custom Paper Size:
Click on "Custom..." or "New...".
Name: Give it a clear name, e.g., "Hike 4x6 Label".
Unit: Select mm or inches (whichever you prefer).
Width: Set to 4.00 in (for 4-inch wide labels).
Height: Set to 6.00 in (for 6-inch long labels).
Save this custom paper size.
Step 2: Configure Hike POS to Use the Label Printer
Now that Windows recognises the printer, you need to tell Hike POS to use it.
Log in to your Hike POS store on the computer/Mac via Google Chrome, where the printer is connected.
Navigate to Settings > Receipt Printer (or Hardware > Printers, depending on your Hike version).
Select Your Printer:
In the receipt printer drop-down, you should see your "STAR TSP654II" printer. Select it.
Configure Receipt Settings:
Paper Size: Ensure this matches the custom size you created (e.g., "Hike 4x6 Label"). If it doesn't appear exactly, select a standard 4x6 size.
Step 3. Print a Test Receipt
Once the printer profile is configured to print in-person order tickets with a single item per ticket, the label will automatically print out when an order is placed through the Point of Sale.
If it works fine, you are all good to print the sticky labels from Hike Point of sale and TSP654IISK Sticky printer.