Recommendations: We highly recommend that you do a backup of the up-to-date data in your Hike Store and in BigCommerce before you start the integration.
- You can back up product information in your Hike store by following the instructions here.
- You can back up your BigCommerce store by following the instructions here.
Pre-requisite: You are required to keep consistent tax rules between Hike and BigCommerce. First, you need to have tax rates set correctly in Hike and BigCommerce so that they match, as shown in the images below (Note that tax names and rates may vary depending on your country and state/region).
Tax rules setting page in Hike. Visiting path: Store setup > Tax rules > Tax rates
Taxes setting page in BigCommerce. Visiting path: Store Setup > Tax > Tax services > Edit
Next, you should have the highlighted options in the images below both checked and unchecked. Otherwise, prices in Hike will be different from those in BigCommerce for the same products after syncing.
General rules setting in Hike. Visiting path: Store setup > General > General Rules
Taxes setting in BigCommerce. Visiting path: Store Setup > Tax > Tax settings > Edit