✅ Payment Mapping Tips

1. Check QBO Payment Accounts

   • Log in to QuickBooks Online.

   • Navigate to Transactions → Chart of Accounts.

   • Ensure all bank, cash, and payment accounts exist and are active.
     
     
     

2. Map Payment Methods in Hike

   • In Hike POS, go to Integrations → QBO Settings → Payments.

   • Map each Hike payment method (Cash, Card, Bank Transfer) to the corresponding QBO account.
     
     
     

3. Verify Payment Sync

   • Process a test sale in Hike.

   • Sync to QBO and confirm the payment posts to the correct account.

⚠️ Important Note for Payments

If the same payment type is mapped across all payment mappings, any payment made in QBO will always sync to Hike as the Cash payment type.

✅ Tax Mapping Tips

1. Check QBO Tax Codes

   • Log in to QuickBooks Online.

   • Navigate to Taxes → Edit tax (or Taxes → Sales Tax Rates, depending on version).

   • Ensure all relevant tax codes (GST, VAT, Zero-rated) exist and are active.
     
     
     
     
     

2. Map Taxes in Hike

   • In Hike POS, go to Integrations → QBO Settings → Tax Mapping.

   • Map each Hike tax rate to the corresponding QBO tax code.
     
     
     

3. Verify Tax Sync

   • Create a test sale in Hike with tax applied.

   • Sync to QBO and confirm the correct tax code is applied on the invoice.

⚠️ Important Note for Taxes

If the same QBO tax code is mapped to multiple Hike tax rates, all synced transactions will use that single QBO tax code, which can lead to incorrect reporting.

👉 Best Practice Tips

• Map unique Hike payment methods to corresponding QBO accounts to avoid incorrect syncing.

• Map unique Hike tax rates to corresponding QBO tax codes.

• Avoid mapping multiple Hike taxes to a single QBO code unless intentionally combining them.