How to add a Standard Product to Hike

How to add a Standard Product to Hike

This guide advises how to add a single or Standard Product to Hike.


Please note, once you do this, you cannot later add variants to that product. To add variants, refer to this article: Add Product Variants 

How to add a New Product to Hike

Go to Products > Products, this page lists all your existing products. Click on the +ADD PRODUCT button.

This will open the Add Products page. Note, you will be able to come back to this page to edit everything except one detail. You cannot add variants once a standard product has been created.

We will work through the sections in the center of the screen, then work through the items on the right.




PRODUCT TYPE

Tick one of the three options

  • Simple product, no variants

    For a single product, i.e., a shirt

  • Product with variants

    For a product that has variations, i.e., a shirt in small, medium, large

  • Composite product

    For a product created with two or more products. A bundle.

PRIMARY INFORMATION

  • Product name

    The only mandatory item is the name of your product.

  • Description

    Optional - a short description of your product, visible in Hike and some third parties.
    We also have an option to create AI AI-generated description as an Add-on feature. Please check the details here. 

  • SKU

    Optional - if no Shop Keeping Unit is inserted, Hike will automatically create. If Hike uploads data from spreadsheets or third parties, will use SKU as a reference and update accordingly.

  • Barcode

    Optional - if no Barcode is inserted, Hike will automatically create. The barcode and SKU may be the same.

  • Sales code

    May be used by third-party accounting programs, do not use it unless approved by Hike.

  • Purchase code

    May be used by third-party accounting programs, do not use it unless approved by Hike.

  • Supplier code

    Optional- This is code for your supplier of his product.

  • Custom field

    Optional- Additional information about this product. ex. Shelf location, expiry date.

  • Serial number enabled product

    Optional- If you track products with serial numbers, by selecting this option, the system will prompt the cashier to enter the serial number of the product at check-out.

  • Exclude this product from any and all discount offers

    Optional- This will remove any existing discount offers from this product at the checkout. No discount will be applied to this product if this option is selected.

INVENTORY

  • Track inventory for this product- 
    • Click to OFF button, nothing further to do.
    • Click to ON button, and further options open up.
      • Allow selling even if this item is out of stock - ticking this box allows sales to occur even if no stock, or not ticking will prevent sales when 0 stock.
      • Add stock levels to the store. If you have multiple outlets, can edit all at once.
        • On-hand - can amend to update to show newly amended stock levels
        • Available stock - Hike will display current stock levels.
        • Reorder point- can set a trigger where you will be alerted if the stock falls below this limit.
        • Reorder quantity- when re-ordering stock, will be prompted on Purchase Order to buy this amount of stock if Reorder point is reached.
  • If you have multiple outlets, you will get an additional option - same retail price for all outlets.  
    • Click to ON button, nothing further to do.
    • Click to OFF button, and further options open up under Pricing.

PRICING

Enter the pricing of your product. If you clicked the OFF button to Same retail price for all outlets, will set a unique price for each outlet.

  • Your cost

    The tax-free cost of your product (used for reports & Purchase Orders)

  • Mark-up %

    Will display percentage markup from cost (if cost or tax rate change, will change final price)

  • Tax rate

    Will display the default tax rate or choose from the Tax rates you created from the drop-down list.

  • Retail Price (Inc Tax)

    This is the final purchase price and will include tax if this option is set in Store setup > General.

  • Retail Price (Ex Tax)

    This is the final purchase price and will not include tax if this option is set in Store setup > General.

ADD AN IMAGE OR HIGHLIGHT COLOUR

  • You can add one image, being a JPG/JPEG/PNG file with a maximum of 1MB size. This image may sync to connected third-party programs, but only one image is held by Hike. The image will be seen on the Enter Sale screen to make it easier to find. Once you add an image, you can only replace it with another image or highlight the colour, you cannot delete the image.
  • You can select a highlight colour instead of an image. This may make it easier to colour code or to help distinguish between products.

If no choice is made, the product will appear on the Enter sale screen with a grey highlight color.

SALES CHANNELS

You can control who can see your products.

  • Point of Sale

    Untick this box to hide the product from the Enter Sale screen, which can only be found in the Products section.

    • SELECT OUTLETS

      Button- next to Point of Sale, if you have multiple outlets can choose which outlets do or do not see this product. Clicking will slide out a window to tick the relevant Outlet.

  • Ecommerce

    Untick this box to hide from third-party online stores. Note, if the product already exists, Hike may not be able to hide it on the E-commerce site. You may need to adjust manually.

CATEGORIZE

In this section, you can label your product to be easier to find.

  • Product types

    Formerly known as Categories, groups your products into types. Can have multiple Product types. Simply type the Product type name in the field, which will filter to display already-created types, or can add a new type.
    You can always edit in Products > Product Types

  • Suppliers

    Can assign a Supplier to the product. Can have multiple Suppliers. Simply type the Supplier name in the field, will filter to display already-created Suppliers, or can add a new Supplier (name only).
    You can always edit in Inventory > Suppliers.

  • Brand

    Can assign a Brand to a product. Can have multiple Brands. Simply type the Brand name in the field, will filter to display already-created Brands, or can add a new Brand.
    Can always edit in Products > Brands.

  • Tags

    Can assign a Tag to a product. Can have multiple Tags. Simply type the Brand name in the field, will filter to display already-created Tags, or can add a new Tag.
    Can always edit in Products > Tags.

  • Season

    Can assign a Season to a product. Can have multiple Seasons. Simply type the Season name in the field, will filter to display already-created Seasons, or can add a new Season.
    Can always edit in Products > Season.
  • Additional Loyalty Points     
          You can override your standard loyalty rewards and specify more/fewer points for this product.

OPTIONAL EXTRAS

By adding optional extras, at the Enter Sale screen, when you choose the main product, a window will slide out, offering these optional extras. You can choose to close the window; they do not need to be added to a sale.



If you wish to add the product to the sale, select the product by clicking on it and CONTINUE. 

On the product page, you can add your choice of Optional extras:


  • Start typing the existing product name you wish to offer with the main product
  • Select the product to offer
  • Start typing again to choose another product

FINISH

At the bottom of the screen are the CANCEL button or SAVE button

  • Click the CANCEL button to delete everything. It cannot be recovered.
  • Click SAVE button to create a product. You can always return to edit the product at any time.