FAQ on Integration with WooCommerce - Customers
Hike allows you to set up the integration with WooCommerce. Regarding how to set it up, please refer to How to integrate WooCommerce with Hike. In this article, we will answer some of the questions frequently asked about syncing customer data with WooCommerce.
Will the customer data sync?
What customer data syncs?
Hike now allows you to sync customers data to Woo Commerce, you don't need any third party plugin or API to sync customers both ways.
Is it possible to earn Loyalty points for customers on sales processed on WooCommerce?
Will the customer data sync?
Yes, customer data sync is available both ways between Hike and WooCommerce.
What customer data syncs?
Please refer to the table below.
|
Customer Information in Hike |
Customer Information in WooCommerce |
Sync or not |
|
First name |
First Name |
YES |
|
Last name |
Last Name |
YES |
|
Company name |
Company |
YES |
|
|
Username & Nickname & Email & Email address |
YES |
|
Phone |
Phone |
YES |
|
Marketing preference |
N/A |
NO |
|
Address |
Address |
YES |
|
Notes |
N/A |
NO |
|
Gender |
N/A |
NO |
|
Date of birth |
N/A |
NO |
|
Customer group |
N/A |
NO |
|
Account limit |
N/A |
NO |
|
Store credit |
N/A |
NO |
|
Loyalty program preference |
N/A |
NO |
|
N/A |
Customer Password |
NO |
Hike now allows you to sync customers data to Woo Commerce, you don't need any third party plugin or API to sync customers both ways.
On the integration settings page, you have the choice to sync customers both ways or only from Hike to Woo and vice versa.
Is it possible to earn Loyalty points for customers on sales processed on WooCommerce?
Yes, if a WooCommerce sale syncs to Hike, Hike can allocate the loyalty points for this sale to the customer within your Hike Store. You need to select the following option on the Loyalty point page in your Hike store, as shown in the image below.