Hike offers built-in integration with Shopify. Connect your Hike store with Shopify to seamlessly integrate your in-store Hike POS and Shopify’s eCommerce store.

Note: According to the recent update from Shopify, the Shopify Basic plan will not share customer information, such as Name, address, phone number, and Email address, with any third-party integrations. This means customers or sales with customers will not sync to Hike from Shopify. We request you to subscribe to Shopify, or Advanced plan to correctly integrate Hike and Shopify.

Integrating the two will give you complete management control of your data, including:

• Product details & variants
  
• Product categories
  
• Customer profiles
  
• Sale transactions
  
• Payment history
  
• Inventory
  

Important note before you begin the integration

1. For the first time sync, the data will sync in one go, any data added in after the integration will go one by one. So we recommend you to have your data nice and clean in one platform before the integration, it will boost the sync process.
   
2. Hike does not allow duplicate SKU neither Barcode, please make sure there is no duplicate SKU or Barcode in Shopify before the integration.
   
3. Since after the integration any data modification will update between tow platforms, we highly recommend you to take a back up of the most up to date data before you start the integration. Please check how to export product from Hike, you can also export from Shopify.
   
4. Apply tax rule: as both Hike and Shopify have different tax setting options, please make sure they are consistent in both platforms. Which means if the price you entered in Shopify is retail price inc tax, you need to make sure in Hike general setting you have “Tax inclusive prices” ticked. If you entered price ex-tax price in Shopify, you need to make sure in Hike general setting you have “Tax inclusive prices” un-ticked example as below:
   
   
   
5. Any Hike gift card, discount offers and loyalty point will not sync with Shopify.
   
6. Integrate Shopify with other platforms may affect the sync with Hike, for example third party changing price, SKU or barcode. Please test this thoroughly before the integration.
   
7. Once your Hike and Shopify is integrated and synced, please do not delete the integration and re-integrate unless you are looking to start from scratch, if you are facing any issue please feel free to contact our support team
   

Here, you will find a step-by-step guide on how to integrate your Shopify website with your Hike POS. You’ll activate the integration in 2 main steps:

1. Connect Hike & Shopify
   
2. Map the sync settings

1. Connect Hike & Shopify

Follow the steps below to connect your Hike account with Shopify.

Step 1

In Hike, navigate to the left-hand menu and click Integrated Apps.

Step 2

You’ll see a list of applications that can be connected with Hike. Locate Shopify and click Activate to the right of the Shopify icon.

Step 3

A new screen titled Connect to Shopify will appear. On this screen, you’ll need to enter the following details:

• Shopify store name

• Client ID

• Client Secret key
  

To find your Shopify store name and generate the Client ID and Client Secret key, you’ll need to create and install the Hike app in your Shopify account.

Please refer to the video below for a detailed, step-by-step guide on how to obtain this information:

Step 4

Once you have the required details, enter your Shopify store name, Client ID, and Client Secret key on the Connect to Shopify page in Hike, then click Connect.

Step 5

You’ll be automatically redirected to the Shopify integration settings screen in Hike.

To confirm that the Shopify integration has been successfully activated:

• Close the settings screen to return to Hike’s Integrations page.

• If the Activate button next to Shopify has been replaced with Manage, the Hike + Shopify connection has been successfully set up.

You can revisit and update the integration settings at any time by clicking Manage, as shown in the screen below.

Now it’s time to provide your sync settings

2. Map the sync settings

On the Shopify settings screen, you’ll be able to establish exactly how you want your Hike & Shopify pairing to work.

Shopify product vendor map with

In Hike, you can filter your products by brand or by a supplier. Shopify only lets you filter your products by a vendor (manufacturer, wholesaler). Shopify product vendor map with is asking you whether you want to link your items with from Shopify to Hike by brand or supplier.

Hike tax for payment

Here you will find all the sales tax options set in Hike. Select the ‘Hike tax’ that is best suited for your Shopify’s online store needs so that when orders are synced, the tax amounts are matched correctly.

To correctly map tax classes in both systems, we suggest you create all relevant taxes in Hike and Shopify both and map those on this screen.

Hike retail price is Shopify's price type



Shopify has two prices for each product. Price and Compare at price. As Hike only allows one price per product, you need to choose which price from Shopify will display as the Hike price and vice versa.

Hike Shipping tax for Invoice.

In this section, you can select which tax will be applied to the Shipping amount, if any. These are the sales syncing from Shopify to Hike with the Shipping fees. 

Hike register for payments

Check this box if you’d like to track and reconcile your online order payments in Hike. Checking this box will bring up a drop-down box of all the registers in your chosen outlet.

From now onwards, when you close the cash register at the end of the day/shift, it will also include the Shopify payments in the daily receipt summary. You can revisit this summary at any point in time to verify payments against the online order dispatches.

Inventory settings

Hike Outlet for Inventory Sync

Select the outlet/physical inventory location your Shopify store will draw inventory from. It could be one of your outlets or a central warehouse you dispatch online orders from.

Do you keep separate inventory for online sales?

If so, create a new outlet in Hike, name it ‘eCommerce’ or any other name that works for you and link it here. This way, Hike will track your online sales and orders as a separate outlet.

Your online orders will link with your selected outlet and will appear under its ‘order history’.

When you receive an online order, it will appear in this outlet’s order history as a ‘parked’ order. Now you can pick-n-pack the order using your Hike register and once dispatched mark it as complete in Hike. Hike will update the status back to Shopify.

This way, you’ll only need to use one system to manage ALL your orders – online and in-store.

Shopify Location

Select the Shopify location that your Hike store will send inventory to. It could be one of your Shopify store locations.

Sync shipping details:

Product SKU Preference

Hike uses the product (Stock-Keeping Unit) as a unique identifier for your products. This is standard practice for most leading accounting, POS and eCommerce platforms for the retail industry. However, some eCommerce applications do allow to create products without SKUs. To solve this discrepancy Hike lets you choose one of the following two options:

Sync non-SKU products to Hike and auto-assign SKU numbers

Selecting this option will trigger Hike to automatically create SKU numbers for products that are being added, but do not have an existing SKU.

Do not sync non-SKU products and their sales orders

Selecting this option will NOT add products that do not have SKUs. Enabling you to create them first in your integrated platform manually.

(Please note that this option will only be visible if you are allowing product sync from Shopify to Hike)

These settings allow you to select how you wish to manage your product description between Hike and Shopify. Either Shopify to Hike to or 2-way.

Product Image Sync Preference

These settings allow you to select how you wish to sync and manage product image sync between Hike and Shopify. Either Shopify to Hike or 2-way. 

Save

Once you’ve completed all the necessary steps, it’s time to save and start syncing. Click on the Save button at the top to go on.