How Sync Now Button Works in Hike-Xero Integration

How Sync Now Button Works in Hike-Xero Integration

Sometimes, due to improper sync settings or API limitation, the sync from Hike to Xero may fail. In this scenario, you may need to manually trigger the sync of a particular invoice, bill or contact, by clicking on the SYNC NOW button. Please note, considering the performance, we do not recommend to perform manual sync located on the sync settings page, if you are planning to sync some of the transactions and contacts.

Here are the places where you can use the SYNC NOW button.
  1. Sales Invoices
  2. Products
  3. Register Closures
  4. Suppliers
  5. Customers
  6. Purchase Orders  
To do it, please locate the entry, e.g. the sales invoice that you want to sync. Then, you can click on the sync icon, as highlighted in the image below.



A window will slide out, listing all the sync log of that particular data entry. Please click on SYNC NOW to trigger the sync of it.


Hike will then check the change done after the last sync is performed, and sync the invoice, bill or contact to Xero if there's any change.

Why isn't any log added after I click on SYNC NOW?

If no log has been added after you click on SYNC NOW, it could be due to 2 reasons.
  1. The sync hasn't been triggered yet. If another sync is still running, the new sync will not be triggered. You can check the sync process log to see whether any other sync is running.
  2. No sync is needed. You may not have applied any change to the data entry after the last sync is completed.

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