General
Display deleted outlets
When you delete an outlet after that you can select whether to display the deleted outlet in the drop downs in all your reports to select outlets in your store. For this you will need to go to Store setup >>> General >>> Point of Sale >>> Select ...
How to exclude refund transactions from COGS and Gross Profit section in the Sales report
Many businesses follow the practice, when there are any refunds of the sale then the respective amount should be deducted from the COGS and the Gross profit. Whereas, some businesses don't follow this practice. They don’t want to adjust the amount ...
How Can I Limit Discount Processed By Cashiers?
Hike allows you to have control on the manual discount amount that your cashiers can offer. The relevant settings are under Users permission. Navigate to Users >>> Users >>> Search for the desired user >>> Actions >>> Permissions >>> Point of sale ...
How Should I Set The Time Zone If My Outlets Are Located In Different Ones?
Hike supports to set time zones for different users. Please assign the user to the outlet and time zone accordingly as per your requirements. You can set the time zone for user by navigating to Users > Users > Search for the desired user > Go to ...
How To Exclude Gift Card Sales from Sales Reports
In Hike, you can choose to exclude gift card sales from the sales report. If it is activated, the orders of selling gift cards will be excluded from the sales amount in the sales summary report. Please note: the gift card sales will only be excluded ...
How Does The Option of Weighted Average Cost Work?
You can activate the weighted average cost option on the General page under Store setup. If it is unticked (unchecked), the option is deactivated and your store is currently calculating cost based on the latest cost set on the product's profile page, ...
Configuring your Store Settings
Once you have signed up to Hike and entered your store details, the first thing you’ll want to do is configure your store settings. This means, going through the various settings as set by Hike, to get your store ready. This includes things such as ...
Edit email template in Hike
Under Store setup -->‘Email templates’ and it includes 10 editable email templates relating to the emails sent from Hike to your customers / suppliers / team. To edit any of these templates, simply go to Store setup > Email templates and click on a ...