Exchange A Completed Sale on iPad/Android Tablet
If your customer would like to exchange what he bought with a new product, you could perform the exchange action from sales history. The instructions below explain how to do it on an iPad or Android tablet. The screenshots below are taken on an ...
Refund Or Exchange Sales Processed In A Different Outlet
Hike allows your staff to refund/exchange sales which were previously processed in a different outlet. The feature is supported on a PC/Mac/iPad. First, you will need to activate the feature in the general rules under Store setup >>> General, as ...
Exchange A Completed Sale on PC/Mac
If your customer would like to exchange what he bought with a new product, you could perform the exchange action on the page Point of Sale >>> Sales history. The instructions below show you how to perform the exchange on a computer. First, you would ...
Refund Customers With Store Credits
You can only refund an order with store credits if a customer has been added to it. First, please navigate to Point of Sale >>> Sales history, and locate the sale with the help of the search box, the order fulfilment status and the date range. ...
Why do I sometimes see duplicate receipt numbers?
With speed and reliability in mind, when you open a register on your computer, Hike will pre-fetch the receipt number from our servers and put it aside for your next sale. The receipt number is saved locally on your device. However, if a sale is not ...
Completing Sales in Hike
Creating and actioning sales in your point-of-sale system is just one part of the process. The other, is completing them once they have been finalized, either by the customer or the retailer. Such sales orders that need to be fulfilled at a time, ...