Customers
How to Manage Delivery Addresses of A Customer
If you have enabled the delivery address feature in your store, apart from managing it on the POS screen, you are provided with an option to manage it on the customer page. For more details on how to activate the feature and how to add a delivery ...
How to Make A Customer Tax-Exempt
Hike now allows you to set-up a specific customer to be tax-exempt. When a tax-exempt customer is added to sales cart, the tax for the line items will be removed for the sale. The instructions below explain how to set it up. When you want to add a ...
Deleting Customers in Bulk
There are times when you need to delete some customers which you do not need any more in Hike. Deleting customers in bulk can be done through a few clicks. You can simply select the customers which you want to delete and delete all of them in one go, ...
Issue Store Credits Manually
Store credits can be used as a type of payment for sales. The feature is available in the Plus plan only. Hike allows you to issue store credits to your customers manually or by refunding. This article is about how to issue store credits manually. ...
Apply Payments To On-Account Sales In Bulk
Hike allows you to apply payments into multiple on-account sales under a customer without going through them one by one. Please navigate to Customers >>> Customers and find the customer to whom the payments will be applied. After clicking on the ...
Importing Customers via Excel File
Importing your Customers via Excel file When businesses are moving to Hike POS, rather than having to manually create all their data – products, customers & suppliers – it may be preferable to have all information stored onto a spreadsheet, that can ...
Adding Customers & Customer Groups in Hike
Your customers are the lifeblood of your store, and as such they should be treated like your most valued assets. One way in which to ensure that, is to have a built-in customer database within your point-of-sale that allows you to manage, all ...
Troubleshooting CSV Errors
When importing a CSV file into Hike, a missing field or incorrect data will cause errors and for your products to be not synced. Fortunately, Hike makes it easy to rectify any such errors for a quick fix. On this page, we’ll go through how you would ...