A package is the quantity of goods to be shipped. The goods are not transported individually but are bundled together on a pallet to form a unit. These can be different sizes and shape boxes based on the products you are shipping.
Hike allows you to create different types of packages for shipping.
Online Store >> Packaging >> Shipping packages

When you click on the Add Package option on this page, you will get a slider where you can add dimensions and weight limit for the package.

Please add the dimensions of your package on this page.
This includes title and both inner and outer high, width and length of the package.

Based on the products you sell online, you can create multiple packaging options here.
For example: If you sell and ship TV and refrigerators, the shipping packages for both the products would be different. The package for TV will be smaller in dimension compared to the package for refrigerator. In this case you will be creating two different packages here for cater both types of products.
You have to add dimension as well as weight in order Hike to select a suitable package from different packages.
The dimensions of each products are added on the Product page as per below screenshot.

Based on these dimensions of the product, the system will automatically calculate the correct package for this product.
These product dimensions are important, and without these dimensions, the system will not be able to identify the correct package for shipping.
Related Articles
Hike eCommerce : Themes
Industry-specific eCommerce themes pre-added to your platform can be a great way to get a head start on building your online store. These themes are designed for the unique needs and workflows of specific industries, saving you time and effort in ...
Hike eCommerce : Shipping
E-commerce shipping is the process of delivering products purchased online from the seller to the buyer. It involves various steps such as order receiving, order processing, order fulfilment, shipping costs, shipping methods, packaging, and tracking. ...
Introduction to Hike ecommerce
Hike eCommerce: Your All-in-One Online Store Add-On for Hike POS Welcome to the future of unified retail! This help article will guide you through everything you need to know about Hike eCommerce, the powerful online store add-on that seamlessly ...
Hike eCommerce : Preferences
A well-designed preference section on your e-commerce website can significantly improve user experience and efficiency for your team. It allows users to personalize their workspace, adjust settings to their liking, and optimize workflow. Here are ...
Hike-eCommerce : Payment Types
Payment Types are a big part of your online business. These will be the options you provide to your customer to pay for the online orders. Hike integrates with leading payment providers worldwide. Whichever option you decide to use, Hike makes it ...