To make your data easier to understand, Hike breaks down all the activity to these key reports.
All reports share the same fields below.
Find outlet...
As per all reports, choose the outlet you wish to see from the Find... drop down menu.
Date range
Click on the date range box to choose to see data from Today, Yesterday, Last 7 days, Last 30 days, This month, Last month or a Custom range.
Click the APPLY button to data from that date period.
Export
Click the EXPORT button to export the current report you are viewing for the date range selected.
Choose between PDF or Excel (.XLSX) format.
We will now go through the sections available on screen exclusively for Register Reports.
Shift report
Shift report lists details of the activities recorded at each register during the end of a set shift. Use the search box to only display details of a particular register within the date range selected.
Register (Outlet) column
The name and location of the register this particular shift report relates to
Time opened column
The date and time the register was opened for the start of the shift
Time closed column
The date and time the register was closed for the end of the shift
Expected column
The monetary amount Hike calculated the total should be
Actual column
The monetary amount the staff added up the money they have
Difference column
The monetary difference between the expected column and the actual column
Sync (If integration is available)
This records the sync logs for this register.
Register Closure Summary
If you click on a Cash Register report, it will give you a detailed summary of the shift with different sections of the report designed to give you a complete overview. These different sections are explained below:
- The five tables to follow may be filtered further by payment type
Payment Summary
Table lists the payment types received during the shift
Payment Type
These are the different ways customers can pay, broken down to help you confirm what cash, card, or other totals you may have.
Expected
Given the sales recorded through the day, this is the expected amount received during the shift, that should be received.
Actual
This is the actual amount the staff counted as received, for each of the payment types
Difference
The difference between expected and counted amount
Payment Details
The table lists all the payments received or refunded during the shift.
Date
The date and time of the transaction within the shift report
Sale
The sale number or invoice number of the transaction
Sale Total
The full value of the sold item, regardless if it was fully or partially paid
Payment
The amount of payment taken using the corresponding payment type.
Type
The mode of payment used i.e. Cash, Card etc.
User
The staff member that processed the payment transaction.
Adds / Payouts
Table lists money added to or taken from the cash register, ie the float was added, money may be taken out for banking prior to end of shift
Type:
The type of entry added in or taken out, ie float, money in, money out
Amount:
The monetary amount, i.e. $100 towards the float
User:
The staff member that either, acknowledged the float, or took money out, or added in
Notes:
The written notes, if any, made in relation to money going in or out
Transactions
The table lists specifics of each transaction during the shift
Sale total:
The full value of the sold item, regardless if it was fully or partially paid
Amount:
The total monetary amount paid i.e. 100$ paid
Transactions by SKU
This report lists the SKUs based on the sales/transactions.
Sales (Ex tax)
Total sales ex tax amount for this product.
Sales (Inc Tax)
Total amount of the sale including tax for the product.
Discount Offer:
Any discount offer amount applied on this product.
Order Discount:
This is the manual discount applied on the sale.
Sale Total:
Total of the sale processed for this product/SKU
Payment
Payment type used for the sale.
Cost of Goods Sold (COGS)
Table lists all the products that were sold during the shift period.
Cash drawer opened without sale
Cash drawer opening without sale report lists how often the register was opened without a sale during the shift. Use the search box to only display details of a particular register within the date range selected.
Cash register column
The name of the cash register that was opened
Opened without sale column
The number of times the register was opened during the shift without a sale being processed
Clicking on the Cash Register triggers a page to slide out, revealing in the table
Voided transactions
Voided transactions report lists all transactions that were voided during the shift. Use the search box to only display details of a particular register within the date range selected.
Register (Outlet) column
The name of the cash register that was used to void the transaction
Total void column
The number of transactions voided during the shift
Clicking on the cash register triggers a page to slide out, revealing in the table the following additional information
Void by column-
The name of the User signed in at the time the transaction was voided
Void Date & Time column-
The date & time the transaction was voided
Sale column-
The transaction, or sale reference number
Sold by column-
The name of the User signed in at the time the transaction was completed
Sold date & time column-
The date & time the transaction was completed
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