To make your data easier to understand, Hike breaks down all the activity to these key reports.

All reports share the same fields below.

Find outlet...

As per all reports, choose the outlet you wish to see from the Find... drop down menu.

Date range

Click on the date range box to choose to see data from Today, Yesterday, Last 7 days, Last 30 days, This month, Last month or a Custom range.

Click the APPLY button to data from that date period.

Export

Click the EXPORT button to export the current report you are viewing for the date range selected.

Choose between PDF or Excel (.XLSX) format.

We will now go through the sections available on screen exclusively for Register Reports.

Shift report

Shift report lists details of the activities recorded at each register during the end of a set shift. Use the search box to only display details of a particular register within the date range selected. 

• Register (Outlet) column
  

  The name and location of the register this particular shift report relates to
  

• Time opened column
  

  The date and time the register was opened for the start of the shift
  

• Time closed column
  

  The date and time the register was closed for the end of the shift
  

• Expected column
  

  The monetary amount Hike calculated the total should be
  

• Actual column
  

  The monetary amount the staff added up the money they have
  

• Difference column
  

  The monetary difference between the expected column and the actual column
  

• Sync (If integration is available)
  

  This records the sync logs for this register.
  

Register Closure Summary

• Cash Register & Sales Summary
  

  This section of the report lists totals of the monetary actions during the shift, with the name of the register / outlet, plus opening and closing times at the top of the page
  

• Payments Received: 
  
  This is payments received, as opposed to sales, that is the actual amount received during the shift only.

• Refunds: 
  
  Total refunds offered during shift

• Net Receipts:
  
  This is basically the difference between the Payments received and the refunds processed during the shift.

• Total Sales (inc. tax):
  

  This includes the full sale price inclusive of taxes collected during the shift.
  
  
• Total Sales (ex. tax):
  
  This is basically the difference between Total Sales (Inc. tax) and the taxes collected during the shift.
  
  
• Total Voided Sales
  
  Total of all the sales that were voided during the shift.

• Tax collected: 
  

  Total Tax during shift, regardless if tax is included in sale price or not
  
  
• Total Voided Sales Tax:
  
  Total Tax from sales that were voided during the shift.

• Discounts: 
  

  Total discounts offered during shift
  

• Surcharge: 
  

  Total tips or surcharges received
  
  
• Total on-account sales:
  

  
  

  This includes the total on-account sales inclusive of taxes processed during the shift.
  
  
• Total on-account sales tax:
  

  
  

  This includes the total tax charged on on-account sales during the shift.
  
  

• The five tables to follow may be filtered further by payment type
  
  
  

• Payment Summary
  
  
  

  Table lists the payment types received during the shift
  

• Payment Type
  

  These are the different ways customers can pay, broken down to help you confirm what cash, card, or other totals you may have. 
  

• Expected
  

  Given the sales recorded through the day, this is the expected amount received during the shift, that should be received.
  

• Actual
  

  This is the actual amount the staff counted as received, for each of the payment types
  

• Difference
  

  The difference between expected and counted amount
  

• Payment Details
  
  
  
  The table lists all the payments received or refunded during the shift.
  

• Date
  
  The date and time of the transaction within the shift report

• Sale
  
  The sale number or invoice number of the transaction

• Sale Total
  
  The full value of the sold item, regardless if it was fully or partially paid
  

• Payment
  
  The amount of payment taken using the corresponding payment type. 
  

• Type
  
  The mode of payment used i.e. Cash, Card etc.
  

• User
  
  The staff member that processed the payment transaction.

• Adds / Payouts
  
  
  

  Table lists money added to or taken from the cash register, ie the float was added, money may be taken out for banking prior to end of shift
  

• Type: 
  

  The type of entry added in or taken out, ie float, money in, money out
  

• Amount: 
  

  The monetary amount, i.e. $100 towards the float
  

• User: 
  

  The staff member that either, acknowledged the float, or took money out, or added in
  

• Notes: 
  

  The written notes, if any, made in relation to money going in or out
  

• Transactions
  
  
  

  The table lists specifics of each transaction during the shift
  

• Transaction Date: 
  

  The time date of the transaction within the shift report
  

• Sale: 
  

  The sale number or invoice number of the transaction
  

• Status:
  
  The status of the invoice i.e. Completed, Voided, On-Account etc.

• Customer Name:
  
  The name of the customer associated with the sale transaction.
  

• Discount: 
  
  Discounts offered on the sale transaction.
  

• Sale total:
  

  The full value of the sold item, regardless if it was fully or partially paid
  
  
• Amount:
  
  The total monetary amount paid i.e. 100$ paid
  
  
• Transactions by SKU
  
  
  
  This report lists the SKUs based on the sales/transactions.
  

• • SKU: 
    

    SKU of the product sold.
    

  • Sale: 
    

    The sale number or invoice number of the transaction
    
    
• • Qty:
    
    Number of products sold.
    

• • Sales (Ex tax)
    
    Total sales ex tax amount for this product.
    

• • Total Tax
    
    Total tax applied on this product for sales.
    

• • Sales (Inc Tax)
    

    Total amount of the sale including tax for the product.
    
    
  • Discount Offer:
    
    Any discount offer amount applied on this product.
    
    
  • Order Discount:
    
    This is the manual discount applied on the sale.
    
    
  • Sale Total:
    
    Total of the sale processed for this product/SKU
    
    
  • Payment
    
    Payment type used for the sale.
    

• Cost of Goods Sold (COGS)
  
  
  
  Table lists all the products that were sold during the shift period.

• Item:
  
  The name of the product that was sold
  

• SKU:
  
  The Stock Keeping Unit (SKU) of the product in Hike. Hike uses SKU as the primary identifier for products.

• Quantity Sold:
  
  The total quantity sold of the product
  

• Sales (inc. tax):
  

  Total sales from selling the product (inclusive of taxes).

• Sales (Ex. tax):
  
  Total sales from selling the product exluding the tax 
  

• Purchase Cost:
  
  The cost at which the product was purchased from your suppliers.

• Retail Price:
  
  This will show the actual average price for the product before the discounts. This will be calculated based on the Retail price of the product divided by the number of items sold for this product.
  
  

Cash drawer opened without sale

Cash drawer opening without sale report lists how often the register was opened without a sale during the shift. Use the search box to only display details of a particular register within the date range selected. 

• Cash register column
  

  The name of the cash register that was opened
  

• Opened without sale column
  

  The number of times the register was opened during the shift without a sale being processed
  
  Clicking on the Cash Register triggers a page to slide out, revealing in the table

• Opened by column: 
  

  The name of the User signed in at the time the register was opened
  

• Date & Time column: 
  

  The date & time the register was opened
  

Voided transactions

Voided transactions report lists all transactions that were voided during the shift. Use the search box to only display details of a particular register within the date range selected. 

• Register (Outlet) column
  

  The name of the cash register that was used to void the transaction
  

• Total void column
  

  The number of transactions voided during the shift
  
  Clicking on the cash register triggers a page to slide out, revealing in the table the following additional information

• Void by column- 
  

  The name of the User signed in at the time the transaction was voided
  

• Void Date & Time column- 
  

  The date & time the transaction was voided
  

• Sale column- 
  

  The transaction, or sale reference number
  

• Sold by column- 
  

  The name of the User signed in at the time the transaction was completed
  

• Sold date & time column- 
  

  The date & time the transaction was completed