Pick and pack fulfillment is a process in which a business receives
orders for products, and then selects, packs, and ships those products
to the customers who placed the orders. Pick and pack involves two processes — picking
The Pick part of the process refers to selecting the products from
the warehouse or inventory to fulfill the order. This is typically done
by a warehouse worker who scans the bar-code to identify the products.
The Pack part of the process refers to packaging the selected
products for shipping, which usually includes preparing the shipping
label, and any additional packaging materials such as bubble wrap or
This feature is useful for businesses where delivery/pick-up area for the customer is far from the register (selling station), or businesses where online sales are packed and delivered from the offline store.
With Hike pick and pack feature, you can confirm the product and scan it before shipping it for delivery.
You will find the option of pick and pack on the sales which are 'Awaiting fulfillment' status. This status is available for the last stage of Parked and Lay-by sales.
When you open the sale from Sales history, you will see the Pick and Pack option for the sale.
By clicking on this option, you will be on the slider page where you need to scan the products via bar-code scanner or manually enter quantity of the product to complete the fulfillment.
Once you scan the products it will update the Quantity on the box or you can add quantity of products. If correct, you can go ahead and Save and Print the sale which will complete the sale in Hike.
You can check the status of the sale in the Hike sales history. Now, your products are ready to ship or deliver.
Moreover, there is a general setting where you can select the option to park each sale for fulfillment.
This feature is available on both Web (PC, Mac) and on Apps (Android and iOS).