Pick and Pack Fullfillment
Pick and pack fulfillment is a process in which a business receives
orders for products, and then selects, packs, and ships those products
to the customers who placed the orders. Pick and pack involves two processes — picking
and packing.
The Pick part of the process refers to selecting the products from
the warehouse or inventory to fulfill the order. This is typically done
by a warehouse worker who scans the bar-code to identify the products.
The Pack part of the process refers to packaging the selected
products for shipping, which usually includes preparing the shipping
label, and any additional packaging materials such as bubble wrap or
packing peanuts.
This feature is useful for businesses where delivery/pick-up area for the customer is far from the register (selling station), or businesses where online sales are packed and delivered from the offline store.
This feature is useful for businesses where delivery/pick-up area for the customer is far from the register (selling station), or businesses where online sales are packed and delivered from the offline store.
With Hike pick and pack feature, you can confirm the product and scan it before shipping it for delivery.
You will find the option of pick and pack on the sales which are 'Awaiting fulfillment' status. This status is available for the last stage of Parked and Lay-by sales.
When you open the sale from Sales history, you will see the Pick and Pack option for the sale.
By clicking on this option, you will be on the slider page where you need to scan the products via bar-code scanner or manually enter quantity of the product to complete the fulfillment.
You have option to partially fulfill the order. For example, you only have one available in stock out of two products. In this case, you can partially complete this sale via Pick and Pack and print the receipt. When the remaining stock is available, you can complete the sale with the remaining products.
You will be able to see the partially fulfilled quantity on the Pick and Pack option under these sales.
Once you scan the products it will update the Quantity on the box or you can add quantity of products. If correct, you can go ahead and Save and Print the sale which will complete the sale in Hike.
You can check the status of the sale in the Hike sales history.
You will need to select the following option in General settings if you wish to allow fulfillment from different locations.
Moreover, you will also be able to fulfil the sale from a different location. If you have multiple locations, the system will ask you to confirm the location for the stock update.
Moreover, you will also be able to fulfil the sale from a different location. If you have multiple locations, the system will ask you to confirm the location for the stock update.
If not selected, you can only fulfill the sale from the same location where it was created.
Moreover, there is a general setting where you can select the option to park each sale for fulfillment. Pick and pack option will only available for the Park, Lay-by and status with Awaiting Fulfillment status.
Moreover, there is a general setting where you can select the option to park each sale for fulfillment. Pick and pack option will only available for the Park, Lay-by and status with Awaiting Fulfillment status.
This feature is available on Web (PC, Mac) at the moment. The supported Hike plan in Plus.
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