Maintenance of mPOP Cash Draw/Printer

Maintenance of mPOP Cash Draw/Printer

To enable the comfortable and safe use of the mPOP Cash Draw/Printer, conduct maintenance periodically.

Turn power off

Turn the power off, and pull the power plug from the electrical outlet.

Main unit and cash drawer exterior

Caution

  • Do not use alcohol, benzine, thinner, trichloroethylene, and ketone solvents. Do not use a mild detergent without diluting it. It may cause discoloration and deterioration in the plastic part.
  • Wipe off the dirt of the plastic part with a soft, dry clean cloth.
  • If it is very dirty, mix a tiny amount of neutral detergent with water and soak it into a soft cloth, squeeze well and gently wipe off the dirt. Then wipe off the moisture with a dry soft cloth.

Printer maintenance

Caution

There is a printer head inside the printer that becomes hot during printing or right after printing. Do not touch the printer head when opening or closing the printer cover.

1. Turn power off

Turn the power off, and pull the power plug from the electrical outlet.

2. Pull out printer

Push the front face of the printer to unlock and pull out the printer.

Caution

Pull out the printer fully. Not doing so may damage mPOP.

3. Open printer cover

Pull the cover opening lever forward to open the printer cover.

Thermal head

  • Put an alcohol solvent (ethanol, methanol, isopropyl alcohol) on a cotton swab and wipe the thermal area of the head.
  • Remove the blackened paper powder from the surface of the thermal head.

Caution

  • The thermal head is a part that can easily be damaged. Use a soft cloth and carefully clean the head so it does not get any scratches.
  • Do not clean the thermal head immediately after printing when it is still hot.
  • There is a danger of static electricity damaging the head after the thermal head is cleaned so be careful about static electricity.
  • There is a danger of static electricity damaging the head after the thermal head is cleaned so be careful about static electricity.

Turn the power on only after the alcohol has completely dried.

Rubber roller

  • Wipe the debris on the rubber roller with a dry soft cloth.
  • Rotate the rubber roller while cleaning to make sure that the whole roller is cleaned.

Sensor, paper roll storage space

Remove debris, dust and paper powder and such.

Caution

Avoid using air when removing debris, dust and paper powder from the vicinity of the sensor and paper roll storage space.

When air is used, the debris, dust and paper powder may be blown into the interior of the printer, causing malfunction and such.

Barcode reader maintenance

Exterior

Caution

Do not use alcohol, benzine, thinner, trichloroethylene, and ketone solvents. Do not use a mild detergent without diluting it. It may cause discoloration and deterioration in the plastic part.

  • Wipe off the dirt of the plastic part with a soft, dry clean cloth.
  • If it is very dirty, mix a tiny amount of neutral detergent with water and soak it into a soft cloth, squeeze well and gently wipe off the dirt. Then wipe off the moisture with a dry soft cloth.

Scanner window

When there is debris or dirt on the scanner window, it may take a time to read the barcode or the barcode reading may fail. If the barcode scan continues to fail, carry out maintenance procedures.

  • Remove any dirt and dust with a dry soft and clean cloth that does not produce lint.
  • Make sure to dry off any remaining moisture or residue on the scanner window.

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