LED display for mPOP Drawer

LED display for mPOP Drawer

The Power LED and Error LED will let you know the status of mPOP, for instance, if it is in normal standby, or if it is waiting for Bluetooth pairing to be performed, and also if an error occurs (for example if the printer is out of paper).

For normal use

Power off

There will be no blue Light

Standby status

Power on, standby status.

Initializing Bluetooth

Bluetooth is being initialized.

USB peripheral besides a specified barcode reader is connected

A USB peripheral besides a specified barcode reader (not a USB hub) has been connected.

When tablets and such are connected for charging, it will blink for about 5 seconds and return to the status display.

USB hub connection

USB hub has been connected. (USB hub cannot be used)

Will blink for about 5 seconds after the USB hub has been connected, and return to the status display.

Error indicates it will move automatically to normal usage because the inside temperature of mPOP has decreased.

Since the printer head temperature is high, printing has stopped.

When the printer head temperature returns to a normal range, printing will resume automatically.

Stops printing due to detected high temperature for the substrate

Since the substrate temperature is high, printing has stopped.

When the substrate temperature returns to a normal range, printing will resume automatically.

Error display (error in which recovery is possible)

Error indicates that normal usage is possible if paper is replenished or when cover is closed or such steps are taken.

The printer cover is open, or the printer is not locked. Set the paper and close the printer cover, then lock the printer and it will move to the standby status.

Out of paper error

The printer is out of paper.

Set the paper and close the printer cover, then lock the printer and it will move to the standby status.

Cash drawer open error

The cash drawer has failed to open.

Remove what is preventing the cash drawer from opening and perform the cash drawer opening operation again. When the cash drawer opens normally, it will move to the standby status.

 

Error display (error in which recovery is not possible)

Cutter error

The cutter did not operate properly.

If paper is jammed, then remove the paper, reset the paper and confirm whether the error is resolved.

If the error is not resolved, try turning the power off and then on again. If the same error is displayed even after the power is turned on again, contact Hikepos.

 

Abnormal power supply voltage detection error

Supply of power is not consistent. Or, an abnormality has been detected by the power unit.

Try turning the power off, and then on. Try changing the location for the electrical outlet and turn on the power again. If the same error is displayed even after the power is turned on again, contact Hikepos.

 

Printer head thermistor error

An abnormality has been detected by the printer head thermistor (temperature sensor).

Try turning the power off, and then on. If the same error is displayed even after the power is turned on again, contact Hikepos.

 

Bluetooth communication error

An abnormality has been detected on the Bluetooth module.

Try turning the power off, and then on. If the same error is displayed even after the power is turned on again, contact Hikepos.

 

Flash access error

An access error has been detected for the flash.

Try turning the power off, and then on. If the same error is displayed even after the power is turned on again, contact Hikepos.

 

EEPROM access error

An access error has been detected on the EEPROM.

Try turning the power off, and then on. If the same error is displayed even after the power is turned on again, contact Hikepos.

 

SRAM access error

An access error has been detected on the SRAM.

Try turning the power off, and then on. If the same error is displayed even after the power is turned on again, contact Hikepos.

 

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