The Power LED and Error LED will let you know the status of mPOP, for instance, if it is in normal standby, or if it is waiting for Bluetooth pairing to be performed, and also if an error occurs (for example if the printer is out of paper).
For normal use
There will be no blue Light
Power on, standby status.
Bluetooth is being initialized.
A USB peripheral besides a specified barcode reader (not a USB hub) has been connected.
When tablets and such are connected for charging, it will blink for about 5 seconds and return to the status display.
USB hub has been connected. (USB hub cannot be used)
Will blink for about 5 seconds after the USB hub has been connected, and return to the status display.
Since the printer head temperature is high, printing has stopped.
When the printer head temperature returns to a normal range, printing will resume automatically.
Since the substrate temperature is high, printing has stopped.
When the substrate temperature returns to a normal range, printing will resume automatically.
Error display (error in which recovery is possible)
The printer cover is open, or the printer is not locked. Set the paper and close the printer cover, then lock the printer and it will move to the standby status.
The printer is out of paper.
Set the paper and close the printer cover, then lock the printer and it will move to the standby status.
The cash drawer has failed to open.
Remove what is preventing the cash drawer from opening and perform the cash drawer opening operation again. When the cash drawer opens normally, it will move to the standby status.
Error display (error in which recovery is not possible)
The cutter did not operate properly.
If paper is jammed, then remove the paper, reset the paper and confirm whether the error is resolved.
If the error is not resolved, try turning the power off and then on again. If the same error is displayed even after the power is turned on again, contact Hikepos.
Supply of power is not consistent. Or, an abnormality has been detected by the power unit.
Try turning the power off, and then on. Try changing the location for the electrical outlet and turn on the power again. If the same error is displayed even after the power is turned on again, contact Hikepos.
An abnormality has been detected by the printer head thermistor (temperature sensor).
Try turning the power off, and then on. If the same error is displayed even after the power is turned on again, contact Hikepos.
An abnormality has been detected on the Bluetooth module.
Try turning the power off, and then on. If the same error is displayed even after the power is turned on again, contact Hikepos.
An access error has been detected for the flash.
Try turning the power off, and then on. If the same error is displayed even after the power is turned on again, contact Hikepos.
An access error has been detected on the EEPROM.
Try turning the power off, and then on. If the same error is displayed even after the power is turned on again, contact Hikepos.
An access error has been detected on the SRAM.
Try turning the power off, and then on. If the same error is displayed even after the power is turned on again, contact Hikepos.