At Hike, we’re constantly working to improve your experience and keep your data safe. As part of that commitment, we’re excited to announce that we’ve upgraded our subscription payment system to a new, more secure platform. This change is designed to give you greater peace of mind with enhanced security features and a smoother payment experience.
This is a mandatory update, and we kindly ask you to make the switch at your earliest convenience. Here’s how:
1. Log in to your Hike account.
2. Navigate to Store Setup → My Account → Billing Information.
3. Click on the button labeled “Switch to the new payment system”.
4. Re-enter your card details to complete the update.
The process takes just a couple of minutes, and your subscription will continue without any interruption.
We understand that changes like this can raise questions, so if you need any assistance or run into any issues, please don’t hesitate to reach out to our support team. We’re here to help every step of the way.
Please note: If you have already completed the switch to the new payment system, —no further action is needed from your end.