How to Manage Unleashed - Sync Process Log

How to Manage Unleashed - Sync Process Log

Hike enables you to integrate with Unleashed to manage inventory, sales, customers, suppliers and purchase orders.

INTEGRATIONS - SYNC PROCESS LOG

This section will be relevant if you require a short summary listing of your data syncing between Hike and Unleashed. This may be required to be aware of what activity is taking place.
Having already activated your Unleashed integration, you will find the Sync process log link.


SYNC PROCESS LOG

Having clicked on Sync process log, you would now be seeing the below screen.

You can untick or tick the checkbox of "Show errors only" and choose the date range to filter the logs. The logs will show from the newest to the oldest. In the list, you will be able to check the following information.
  1. Sync start date
The date and time when the sync was triggered.
  1. Sync trigger
The sync was triggered manually or automatically.
  1. Sync type
What type of information the sync was about.
  1. Status
Whether the sync is successful, failed, partially failed, or no change necessary.
  1. Direction
The direction of the data flow, whether from Hike to Unleashed or the other way around.
  1. Records
The number of total data records.
  1. Outcome
The brief summary of the sync results.
  1. Details
You can click on the DETAILS button to view the detailed outcome.
After clicking on the DETAILS button, you can view the sync details, in the window like the screenshot below.

  1. #
The reference number of the sync log.
  1. Name in Hike
The identifier of the data in Hike. For example, if it's a product, the SKU will be shown here.
  1. Name in Unleashed
The identifier of the data in Unleashed. For example, if it's a product, the product code will be shown here.
  1. Sync status
The sync status of the piece of data. It could be updated, mapped or failed.
  1. Reason
If the sync was failed, the reason collum will show the sync error. For example, the error in the screenshot above suggests that the tax for the product of which the product code is Tips in Unleashed has not been mapped with a tax in Hike.

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