How to Manage Neto - Error Log

How to Manage Neto - Error Log

Hike enables you to integrate with Neto to manage inventory, customers and your sales transactions.

INTEGRATIONS - ERROR LOG

This section will be relevant if you ever wish to investigate any issues with your data syncing between Hike and Neto. This may be required if there was a sync error, that you now wish to correct. Having already activated your Neto integration, you will find the Error log link.


ERROR LOG

Having clicked on Error log link, you would now be seeing the below screen. You can filter the logs with the date range.

  1. Entity
The type of data.
  1. #
The reference of the log entry.
  1. Name in Hike
The identifier of the data in Hike. For example, if it's a customer, the identifier is the email.
  1. Name in Neto
The identifier of the data in Neto. For example, if it's a product, the identifier is the product name.
  1. Sync status
It would all be failed in the error log.
  1. Reason
The sync error.

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