How to Manage Mailchimp - Error Log

If you want to know how to integrate Mailchimp in Hike, you’re in the right place.

INTEGRATIONS - ERROR LOG

This section will be relevant if you ever wish to investigate any issues with your data syncing between Hike and Mailchimp. This may be required if there was a sync error, that you now wish to correct.

Having already activated your Mailchimp account, you will find the MANAGE button to the right.

Click on the MANAGE button to reveal the drop down list. Choose ERROR LOG from the list to proceed.

ERROR LOG

Having clicked on ERROR LOG from the MANAGE drop down menu, you would now be seeing the below screen.

This page provides a report of all sync activity with Mailchimp.

The table goes on to provide the following information

• Entity

The type of entry, ie Customers, Supplier

• #

The reference number of the transaction

• Name in Hike

Email of Hike connection

• Name in Connector

Email of Mailchimp connection

• Sync Status

Success or otherwise of the sync

• Reason

Short description of the action, or the error message