How to Manage BigCommerce - Sync Process Log

How to Manage BigCommerce - Sync Process Log

If you want to know how to connect BigCommerce to Hike, you’re in the right place.

In this article, we will go over the steps to manage your BigCommerce account with your Hike account.

INTEGRATIONS - SYNC PROCESS LOG

This section will be relevant if you require a short summary listing of your data syncing between Hike and BigCommerce. This may be required to be aware of what activity is taking place.

Having already activated your BigCommerce account, you will find the MANAGE button to the right.

Click on the MANAGE button to reveal the drop down list. Choose SYNC PROCESS LOG from the list to proceed.

BigCommerce-Menu750.png

SYNC PROCESS LOG

Having clicked on SYNC PROCESS LOG from the MANAGE drop down menu, you would now be seeing the below screen.

BigCommerce-Menu-Sync-Log750.png

This page provides a report of all sync activity with BigCommerce, and details of any error that occurred

  • Tick the box to Show error logs only,
  • Complete the date range of what time frame you wish to view the logs.

The table goes on to provide the following information

  • Sync start date

    The time and day the sync occurred
  • Trigger type

    Whether manual or automatically occurring
  • Sync type

    The type of entry, ie invoice, Purchase Order
  • Status

    Success or otherwise of the sync
  • Direction

    Whether syncing from BigCommerce to Hike, or Hike to BigCommerce
  • Records

    Number of records affected in sync
  • Status

    Activity status of sync
  • Details

    Click on the DETAILS button at the end of the line for additional information about the sync
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