How to Configure Hike with Payment Types Powered by Linkly Cloud
Hike supports the integration with Linkly cloud on PC, Mac, iPad and Android tablets. Hike and Linkly Cloud powered payment terminals can be configured easily. As of June 2024, the payment types powered by Linkly Cloud are NAB (National Australia Bank), Zeller and Suncorp, ANZ Worldline, Westpac,Finserv and Commonwealth Bank, . (Please contact the Hike Sales team for more information and support).
NAB (National Australia Bank) have a dedicated team to support merchants on Cloud. Existing NAB customer can call the Merchant Help Desk on 1300 369 852 or visit the NAB website. Merchants moving to NAB need to apply for a Merchant facility by talking to a Transactional Banking Specialist on 1300 338 767
Before you start the process, please make sure your terminal and the
device you use to login to Hike are connected to the same Internet.
Important notes
- The integrated payment type powered by Linkly Cloud is supported only in Australia.
- Linkly provides different payment solutions and Hike integrates with the Linkly Cloud solution specifically. Please double check with your bank that the terminal is configured for the Linkly Cloud solution that Hike supports.
- Some banks may choose to stop onboarding new Linkly Cloud customers for now. Please contact our sales team.
Below are the instructions for Hike users on PC and Mac. If you would like to use it with your iPad or Android tablet, you will need to complete the setup on PC or Mac, and navigate to Settings -> General settings, to perform data sync on the iPad or the Android tablet.
Configure with Linkly
- Please contact your Linkly Cloud supported Bank payment type and request for the connection to Linkly Cloud, after which you will be provided with Linkly login details.
- Login into hike store using your store URL (i.e. storename.hikeup.com)
- Go to Store setup ->Payment types -> Add new payment type -> enter the payment name -> select the corresponding Linkly powered payment type as the payment type -> click “Save". For detailed explanation on how to create payment types, please refer to Creating Payment Types in Hike
- You will then see "Configuration required" as the status of the payment type. Click on "Configuration required", and a window like below will slide out for you to enter the pairing details.
- Please enter the user name and password which you got from the bank or Linkly. The pair code will be shown on the terminal screen when it's connected to the internet. Last, please click on PAIR on top right. Please note, the PAIR button is not clickable until you have filled in the 3 fields.
Congratulations! The payment terminal should be all set now.
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