Hike supports integration with EVO payment on PC, Mac, iPad and Anroid tablet. The integration is supported in US. You can easily configure the integration between Hike and EVO. The terminal supported is Dejavoo Z9. Before you start the process, please make sure your terminal and the device you use to login to Hike are connected to the same Internet.
Note: EVO integration is supported via eConduit (Blackline) gateway.
Now, the EVO integration is available on PC, Mac, iPad and Android tablet. Below instruction is suitable for Hike users on PC and Mac.
If you want to use it on your tablet, you should first complete the configuration on your computer. Then, please navigate to Settings -> General settings, and click on "Data Sync". After the data sync process is completed, you should be able to use EVO with it.
Configure with EVO Payment
- Login into hike store using your store URL (i.e. storename.hikeup.com)
Go to Store setup ->Payment types -> Add new payment type -> enter the payment name -> select EVO Payment as payment type -> click “Save"
Once above payment type created, you will see it listed in the payment type page in Hike click on the red text "configuration required" -> it will direct you to below page. You will need to enter your terminal serial number which normally showing on a label attached at the back of your terminal
- Once entered, click on "PAIR" button on top-right of your screen. Once configured, it will show blue text "Configured" and you are ready to go:)
If you have multiple EVO devices and would like to use them on each register, you can repeat from step 2 by creating other EVO, make sure you give different payment name so you can differentiate them. For the convenience of the user, we suggest only allocate this payment type to the registers that will use EVO by selecting available outlet and register like below then repeat step 3 and 4 to configure:
Process payment with EVO Payment
- Once EVO has been configured go the process sell page from “Point of Sale -> Process sale”. Add item(s) into cart and click on the pay button it will open slider.
- Once select the EVO option, it send update to your terminal to swipe/insert card, please follow instruction from the terminal to complete the transaction.
Process refund with EVO Payment
You can only refund to EVO on the same invoice with exact amount paid via EVO. For example, the total for a sale was $100, $2 paid via EVO and $98 paid by cash. When you refund via EVO it will only allow to refund less than or equal to $2.
To process refund please go to “Point of Sale -> Sale history”. Click on “Refund” link to make refund request which will redirect you to process sell page to refund the sale
Click on “Refund” will open slider to process with it by following instruction on your device
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