How can I set a maximum discount limit that can be provided by a user?
Hike introduces user permission that limits a user's ability to provide a maximum discount per sale. This limit can prevent salespeople (users) from breaking their store discount rules. The limit can be set by the admin for any user from the user profile section.
When a discount limit is set, a user will not be able to provide a discount of more than a set percentage while processing a sale. If a user tries to provide more discounts then the system will prompt a message to take approval from the admin/manager so that the admin/manager can override the salesperson discount limit. Have a look at the below screenshot for reference:
In the above prompt, admin/manager can enter their own user PIN to override the discount. Please note that the discount limit includes both line items discount and invoice level discount combined.
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