Hike POS Training mode

In this article, learn how to use training mode and how to exit it when you’re ready to get back to selling.

Training mode for Hike Point of Sale, when activated, allows you to use Retail POS without affecting any of your store data. This feature is ideal for learning the basics of selling with Retail POS when first setting up your account, training staff, or testing new features as they are released.

All sales data processed in training mode is wiped when exiting and will not be recorded in your regular reporting.

Activate training mode

To activate training mode, click on the Activate Training Mode on the POS page.

When this mode is ON, you will be able to process sales on the training mode and the sales processed in this mode will not be counted or added to Sales history or reporting. Also, no inventory will be updated after the sales.

When processing sales in this mode, integrated payment modes will not work on the payment page. You can only use Cash, Card or Non-integrated payments.



Moreover, on the Receipt print, you will see "Training Mode" on the top of the page.

Leave Training Mode.

When you are ready to switch back to the Normal sales mode for the actual sales, please click on 'Leave Training Mode'






After exiting training mode, confirm that the you are back to the normal mode before processing a real sale. If a test sale is processed while training mode is still active, it will be treated as a test sale and won't be recorded or synced to your store data.

Note: This feature is only available on Hike Plus plan.

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