Fiji E-Invoicing Support: Managing SDC Connectivity & Sales Data with Hike POS

Fiji E-Invoicing Support: Managing SDC Connectivity & Sales Data with Hike POS

Fiji E-Invoicing Support: Managing SDC Connectivity & Sales Data with Hike POS

In the Fiji VAT Monitoring System (VMS), an SDC (Sales Data Controller) is the central system that receives and validates fiscal data from registered businesses. To comply with Fiji's e-invoicing regulations, Hike POS requires every sale to be fiscalized with the SDC before it can be completed. This article explains how Hike handles SDC connectivity, what happens when the SDC can't be reached, and the rules Hike enforces to protect fiscal invoice data.

SDC Connectivity Requirement

Every sale in Hike must be fiscalized with the SDC before it can be completed. If the SDC is offline or not connected, Hike will not complete the sale.

When you finalise a sale and the SDC can't be reached:

  1. Hike will allow three attempts to connect to the SDC. The user will have to retry manually by clicking YES. 
  2. Each failed attempt shows a Fiscalization error: "Unable to connect to the tax authority (SDC). The sale cannot be completed until the invoice has been successfully fiscalized." 
    The message shows which attempt you're on (e.g. Retry attempt 1 of 3). Select Yes to try again, or Cancel to stop.


  3. After three failed attempts, the sale is cancelled. You'll need to start a new sale in Hike once the SDC connection is restored.

This ensures no sale is ever completed without a valid fiscal response from the SDC.

Data Integrity & Invoice Response Rules

Hike POS enforces strict rules regarding information received from the SDC to ensure full compliance with Fiji’s VMS e‑invoicing standards.

No Omission or Editing of SDC Responses: 

Hike POS will not allow you to omit or edit any piece of information received as an invoice response from an SDC. All data elements returned by the Sales Data Controller are considered immutable fiscal records and must be preserved exactly as received.

No Updates to Completed Sales: 
To further protect fiscal data integrity, Hike does not allow updating a completed sale in any environment (online or offline). Once a sale is finalised and marked as complete:
1. The sale cannot be edited.
2. The sale cannot be updated.

No changes can be made to the transaction details.

Fiscal Invoice Requirements

To ensure full traceability and compliance, every fiscal invoice generated by Hike POS for the Fijian market will include:

All SDC Response Data: 
Every piece of data sent as a response from the SDC (Sales Data Controller) will be included in the Hike sales fiscal invoice.

Complete Issuer Identification: 
The identification of the issuer (the seller/business) on the fiscal invoice will include all available data obtained from the SDC.
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