Export Customers by Outlet

Export Customers by Outlet

Overview

Hike allows you to export customer records for a specific outlet or across all outlets. This makes it easier for multi-outlet businesses to work with customer data without manually filtering exported files.

Using the Outlet filter during export, you can generate a customer list that contains only the customers associated with the selected outlet.

Why use this feature?

Exporting customers by outlet helps you:

  • Create targeted marketing campaigns for a specific store.
  • Contact customers about outlet-specific promotions or events.
  • Reduce the need to manually filter exported customer data.
  • Improve efficiency when managing customers across multiple outlets.

How to export customers by outlet

  1. Log in to your Hike Admin console.
  2. Navigate to Customers.
  3. Click Export.
  4. From the Outlet drop-down, select one of the following:
    • All Outlets – Exports customers from every outlet.
    • Specific Outlet – Exports only customers associated with the selected outlet.
  5. Click Export.
  6. The customer export file will be generated and downloaded.

Understanding the export

When exporting customers:

  • Selecting All Outlets includes customer records from every outlet.
  • Selecting a specific outlet exports only the customers associated with that outlet.
  • Where applicable, the exported file includes the outlet association for each customer.

Frequently Asked Questions

Can I export customers for only one outlet?

Yes. Select the required outlet from the Outlet drop-down before exporting to generate a customer list for that outlet only.

Can I still export customers from all outlets?

Yes. Choose All Outlets to export your complete customer list.

Why would I use outlet-specific exports?

Outlet-specific exports are useful when you want to:

  • Send promotional emails to customers of a particular store.
  • Notify customers about outlet-specific events or product launches.
  • Create targeted marketing lists.
  • Manage customer data for individual outlets more efficiently.

Best Practices

  • Verify that you've selected the correct outlet before exporting.
  • Review your import file carefully before re-importing any customer updates.
  • Use outlet-specific exports to create targeted customer communication lists and reduce unnecessary manual filtering.