To make your data easier to understand, Hike breaks down all the activity to these key reports.

All reports share the same fields below.

Find...

As per all reports, choose the outlet you wish to see from the Find... drop down menu.

Date range

Click on the date range box to choose to see data from Today, Yesterday, Last 7 days, Last 30 days, This month, Last month or a Custom range.

Click the APPLY button to data from that date period.

Export

Click the EXPORT button to export the current report you are viewing for the date range selected.

Choose between PDF or Excel (.XLSX) format.

We will now go through the sections available on screen exclusively for Customers Reports.

Customer balance report

Customer balance report lists which customers have purchased On Account, with an outstanding balance to be paid. Use the search box to only display details of a particular customer within the date range selected.

• Customer name column
  

  Name of the customer with an invoice outstanding on account
  

• Customer code column

  Code assigned to the customer on their account
  

• Phone column

  Customer's phone number

• Number of invoices column
  

  Number of outstanding invoices on account, the customer has
  

• Outstanding Column
  

  The total amount outstanding of all unpaid invoices on account
  

Loyalty points

Loyalty points report lists details of Loyalty Points that customers have earned, used and have remaining. Use the search box to only display details of a particular transaction.

• Sale # column
  

  Invoice number
  

• Type column
  
  Lists if transaction was

• A sale, earning points and increasing points balance
  
• A payment, using points and decreasing points balance.
  
  
• Date
  
  Date of the sale

• Amount column
  

  The total sale price of the transaction
  

• Accrued points column
  

  How many points were earned in that transaction
  

• Points used column
  

  How many points were used in that transaction
  

• Opening balance column
  

  How many points were held, in total, before the transaction was completed
  

• Closing balance column
  

  How many points, in total, the customer now has
  

Gift card Transactions

Gift card balance report lists transactions made with Gift cards. Use the search box to only display details of a particular customer or Gift Card number within the date range selected.

• Gift Card
  

  The number of the Gift card (used to submit transactions)
  

• Customer name
  

  The name of the customer who purchased the card, if the customer was assigned to the sale 
  

• Sale #
  

  The transaction number when the Gift card was used, includes the time & date used
  

• Sale total
  

  The total amount of the transaction
  

• Paid using gift card
  

  How much of the sale total was paid using the gift card
  

• Opening balance
  

  The remaining balance of the gift card before the transaction
  

• Closing balance
  

  The remaining balance of the gift card after the transaction
  

Store credit

1. Customer Name
   

Acc receivables statement 

This report will show on account sales and payments received in a selected date range.

• You can filter out customers with no outstanding balance and/or no activity during the selected period. Further, you can filter the results by selecting customer group/s. You can also enter minimum outstanding amount threshold to exclude low balance accounts from the list.
  
• Once all the relevant filters are applied, a list will be generated with customer names, contact details and outstanding balances. This can easily be used as an on-screen follow-up call list.
  
• Click on anywhere in the list to view that customer’s itemized statement. The details include all the purchases and payment transactions for a selected data range period.
  
• You can select and send all statements to print at once. An A4 sized printed statement will be generated for each customer. The statements are readily designed to be used with windowed envelopes.