Check Your Hike Billing History
The My Account section allows you to manage the administration of your Hike account.
You can use this to view your billing history.
As you will see, there are significant changes that anyone with Admin access can make to your Hike account. In prior versions of Hike, we used to have a SuperAdmin role, but this was restrictive for businesses with multiple directors, so we have given more control to our clients.
We strongly suggest you take this into consideration when deciding which staff will have Cashier, Manager, and Admin access.
On the My Account section, you can view the billing history section.
Contains the tabled details about the billing history:
Date the last invoice was charged (or attempted to charge)
All invoices are paid in advance, details time frame the invoice is paid to
The amount paid on the invoice
Note either payment successful or not. If payment is unsuccessful Hike will retry to take payment. If payment continues to fail, Hike may take further action, including suspending account
Click to download PDF version of invoice
Hike Troubleshooting - When And How To Refresh Hike And Clear Your Browser History (Google Chrome)
Hike recommends using Google Chrome on Mac or PC for the best results; however, sometimes you may get stuck. The following steps should help get you going. Note: We do not recommend using Google Chrome in Incognito mode. This may cause an issue when ...
Explore Product History
Product history is where you can check the inventory change of a particular product. It's a log recording the inventory change and how it was caused. Please note, as it records the inventory change, so you will not be able to find any product history ...
How to configure Hike with Afterpay Barcode/QR
The Afterpay integration is supported on PC, Mac, iPad and Android tablets and is required for Afterpay's barcode/QR solution. This integration is supported in Australia and New Zealand. The instructions below is suitable for PC and Mac users. ...
Welcome to Hike!
Welcome to Hike! Hello and welcome to Hike POS! We’re glad to have you on board and hope you find our support portal easy to use and able to answer your burning questions. Of course, if you have any questions that you can’t find an answer to here, ...
Completing Sales in Hike
Creating and actioning sales in your point-of-sale system is just one part of the process. The other, is completing them once they have been finalized, either by the customer or the retailer. Such sales orders that need to be fulfilled at a time, ...