The My Account section allows you to manage the administration of your Hike account, including cancelling your Hike subscription.
You always have the option of purging, or permanently deleting, data from Hike, however, you also have the choice to delete your Hike account.
As you will see, there are significant changes that anyone with Admin access can make to your Hike account. In prior versions of Hike, we used to have a SuperAdmin role, but this was restrictive for businesses with multiple directors, so we have given more control to our clients.
We strongly suggest you take this into consideration when deciding which staff will have Cashier, Manager, and Admin access.
On the My Account page, at the bottom of the screen is the CANCEL MY SUBSCRIPTION button.
CANCEL MY SUBSCRIPTION
Use this to permanently delete your Hike account. Once your account is deleted, all records are lost and cannot be recovered.
Click on the CANCEL MY SUBSCRIPTION button to proceed.
A pop up window will appear with two options
- Click the CANCEL button to prevent any changes, or
- Click the CONTINUE button to permanently delete your Hike subscription
Should you decide to cancel your subscription, we completely respect your decision, however, we would greatly appreciate any feedback what prompted this decision.
Either reply to any of our emails or contact us at firstname.lastname@example.org.
If you do require recovery of your records, Hike staff can not guarantee all records are recoverable, and may charge a fee for any records that can be recovered. This would be discussed on a case-by-case basis.
Parking your Hike Subscription.
As an alternative to canceling your Hike store subscription completely, we have developed a feature to park your Hike Store instead, which means you will retain all your hard work setting your Hike Store up, such as your Products, Sales, Customers ...
Change Your Subscription Plan
The My Account section allows you to manage the administration of your Hike account. This also includes editing your account subscription, which is always paid in advance. You can upgrade or downgrade your subscription plan* at any time, and your new ...
Subscribe to Hike
Once you have trialed Hike and would like to continue with a paid subscription, all you need to do is complete your details in the My Account section. By completing the subscription details on the My Account section in the Store setup tab, you will ...
How to configure Hike with Afterpay Barcode/QR
The Afterpay integration is supported on PC, Mac, iPad and Android tablets and is required for Afterpay's barcode/QR solution. This integration is supported in Australia and New Zealand. The instructions below is suitable for PC and Mac users. ...
Welcome to Hike!
Welcome to Hike! Hello and welcome to Hike POS! We’re glad to have you on board and hope you find our support portal easy to use and able to answer your burning questions. Of course, if you have any questions that you can’t find an answer to here, ...