AI Workflows and AI credits.

AI Workflows and AI credits.

AI Workflows
User Guide
 
Overview
The AI Workflows feature helps automate routine business tasks using Artificial Intelligence, saving time and improving operational efficiency. Each workflow consumes AI Credits based on usage, and your available credit balance is displayed at the top of the AI Workflows page.
 
Available AI Workflows

Workflow
Description
Automated Social Media Posting
Automatically publish AI-generated product promotions to Facebook and Instagram.
WhatsApp AI Chatbot Automation
Automate customer conversations on WhatsApp with an AI-powered chatbot.
Monthly Sales Report Automation
Auto-generate and email monthly sales summaries with zero manual effort.
AI Store Management via Telegram
Manage your store through Telegram — check products, stock, sales and customer details instantly.
 
Accessing AI Workflows

1. Log in to your Hike account.
2. Navigate to AI Workflows from the main menu.
3. Review the available AI-powered automation options.
4. Click Activate on the desired workflow to begin setup.
 
 

AI Credits
AI Credits are consumed each time an AI Workflow performs a task — such as generating social media content, processing chatbot conversations, creating reports, or responding to Telegram assistant queries. Your current balance is always visible at the top of the AI Workflows page.
 
Purchasing AI Credits

If your available AI Credits are running low, you can purchase additional credits directly from the Add AI Credit page.
 
How to Purchase Credits

5. Open AI Workflows from the main menu.
6. Click Add Credit in the top-right corner of the page.
7. Select one of the available credit packages or enter a custom amount.
8. Click Buy Credits to complete the purchase using the card saved on your account.
 
Available Credit Packages

Amount (USD)
Credits Received
$10
13,888,888 Credits
$25
34,722,222 Credits
$50
69,444,444 Credits
$100
138,888,888 Credits

 
 
Purchase Confirmation

Before payment is processed, a confirmation message will be displayed showing:
• The amount to be charged.
• The payment method on file.
• The number of AI Credits that will be added to your account.
 
Example: If you purchase $10 worth of credits, you will be charged $10.00 and receive 13,888,888 AI Credits immediately upon successful payment.
 
Notes

• AI Credits are added to your account immediately after successful payment.
• Credits are consumed when AI Workflows perform tasks such as generating content, processing chatbot conversations, creating reports, or responding to Telegram assistant requests.
• Ensure a valid payment method is available on your account before purchasing credits.


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