AI Credits Usage and Benefits.

AI Credits Usage and Benefits.

Overview

AI Credits are consumed based on the AI workflow being performed.

Social Media (Facebook & Instagram)

When generating content for social media, AI Credits are consumed each time the AI creates:

  • Post captions
  • Relevant hashtags

A fixed number of credits is used for each content generation request.

WhatsApp AI Assistant

For WhatsApp conversations, credit usage is based on the AI response generated for customer messages.

Credits are calculated according to the number of AI tokens consumed while creating the response, including any internal reasoning required to generate the final reply.

Telegram AI Assistant

For Telegram conversations, credit usage is based on the AI response generated for store owner messages.

Credits are calculated according to the number of AI tokens consumed while creating the response, including any internal reasoning required to generate the final reply.

Monthly Sales Reports

When the AI generates and sends a Monthly Sales Report, a fixed number of credits is consumed for each report run.


Do AI Credits Expire?

No. Once purchased, AI Credits remain available in your account and do not expire. Credits are only deducted when AI-powered features are used.


Benefits of Using AI for Social Media Management

Hike AI simplifies social media management by helping businesses create and publish content more efficiently.

AI-Generated Captions and Hashtags

The AI automatically creates engaging captions and relevant hashtags using your product information, helping reduce the time spent creating content manually.

Full Editorial Control

Before publishing, you can review and edit the AI-generated content to ensure it matches your brand voice and marketing goals.

One-Click Publishing

Publish content to Facebook and Instagram simultaneously with a single click, streamlining your social media workflow.


Can the AI Chat Bot Be Used on Social Media Platforms?

Currently, the AI Chat Bot is available only on:

  • WhatsApp
  • Telegram

The AI Chat Bot is not available for Facebook Messenger or Instagram Direct Messages.

For Facebook and Instagram, Hike AI provides content generation and publishing functionality only. It does not currently support two-way conversational chat on these platforms.


Can Hike AI Be Integrated with BigCommerce or any other ecommerce platforms?

No.

Hike AI is designed to work exclusively within the Hike ecosystem and is not currently supported on BigCommerce or any other ecommerce platforms.


Need More Help?

If you have questions about AI Credits, AI Workflows, or available integrations, please contact the Hike Support Team for assistance.