Accept Online Payments for On-Account Sales with HikePay

Accept Online Payments for On-Account Sales with HikePay

Hike POS allows you to easily collect payments for on-account sales by sending your customers a secure online payment link via email using HikePay.

This feature is especially useful when customers prefer to pay later or remotely.

 

When is this feature applicable?

This functionality works when the setting “Allow customers to pay for on-account sales online with HikePay Payments” is enabled.

To enable this setting:
  1. Visit Hikepay section
  2. Navigate to Settings
  3. Enable the option: “Allow customers to pay for on-account sales online with HikePay Payments”


How it works

Once enabled, you can send a payment link to your customers while processing a sale or from sales history.

 

Option 1: Send payment link during a sale

  1. Complete the sale as On-Account
  2. Click on Email button
  3. Tick the option “Email a receipt with pay link”
  4. Enter the customer’s email address
  5. Send the email


 

Option 2: Send payment link from Sales History

  1. Go to Sales History
  2. Open the required sale
  3. Click on Email
  4. Tick “Email a receipt with pay link”
  5. Enter email address and send


 




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Understanding the Payment Links Report

Hike POS allows you to track and manage all payment links created through HikePay in one place. This helps you monitor payment status and access important transaction details.

To access Payment Links, Go to HikePay from the main menu and click on Payment Links tab.

The Payment Links page provides a detailed overview of all generated payment links with the following information:

Filters

You can filter payment links based on their status:

  • All: Displays all payment links
  • Active: Payment links that are still valid and awaiting payment
  • Completed: Payment links where payment has been successfully made
  • Deactivated: Payment links that are no longer active

Payment Link Details

Each payment link includes the following columns:

  • Link: Unique payment link generated for the sale. You can click on it to view or copy the link.
  • Reference: Sale reference number associated with the payment.
  • From: Indicates the source of the link (e.g., Sale).
  • Created Date: Date and time when the payment link was generated.
  • Location: Store location where the sale was created.
  • Status: Current status of the payment link (Active, Completed, or Deactivated).
  • Amount: Total amount to be paid by the customer.



Customer Payment Process

  1. Customer clicks on the payment link in email
  2. They are redirected to a secure payment page
  3. Customer completes payment using available payment methods 

Important Notes

  • This feature works only for on-account sales
  • Ensure customer email is entered correctly
  • Payment link is accessible only via the email sent