Ability to disable open cash drawer permission

Ability to disable open cash drawer permission

When managing several employees, there’s always the likelihood that a cashier will make a mistake that affects the end-of-day report or inventory. And as long as people are working in the stores, taking inventory, and managing money from the cash drawers, you’re required to account for human error from time to time.

With that said, cash discrepancies are a serious issue. Even though the money is not missing, it still requires a manager to spend a lot of time verifying receipts, tallying the money, noting down the mistakes, and fixing them. Additionally, there’s not much that managers can do to reduce the possibility of human error except better training and limiting one person to a cash register at a time. Therefore, we have developed an additional feature where the admin can choose whether the cashier should be able to open the cash drawer without processing a sale or not.

You can enable/disable the permission for cashiers or any other users by navigating to Users > Select the desired user > Actions > Permissions. Have a look at the below screenshot for your reference:



Once you will disable the option “Open cash drawer without sale” from the permission section, the user will not get an option to select “Open cash drawer” on the POS screen.

Here is the screenshot with the option “Open cash drawer without sale” selected:



Here is the screenshot with the option “Open cash drawer without sale” not selected:

    • Related Articles

    • Setting up your Thermal Receipt Printers and Cash Drawers with Hike POS

      Thermal Receipt Printers are a popular printing device for retailers around the world, to generate quick and efficient receipts for their customers. As a cost-effective solution, these thermal receipt printers have enhanced the way retailers do ...
    • When Cash Drawer does not open

      Before installing the application and while configuring the settings, or in emergencies when you cannot operate from the application, you can use the lock release lever to open the cash drawer by hand. Also if the drawer open function is effective ...
    • LED display for mPOP Drawer

      The Power LED and Error LED will let you know the status of mPOP, for instance, if it is in normal standby, or if it is waiting for Bluetooth pairing to be performed, and also if an error occurs (for example if the printer is out of paper). For ...
    • Maintenance of mPOP Cash Draw/Printer

      To enable the comfortable and safe use of the mPOP Cash Draw/Printer, conduct maintenance periodically. Turn power off Turn the power off, and pull the power plug from the electrical outlet. Main unit and cash drawer exterior Caution Do not use ...
    • Open and Close Hike Register

      You will need to open your register at the start of the day and close at the end of the day, so that you can get effective information on all your reports. OPEN REGISTER You can open the register by taking the following steps Click on "OPEN REGISTER" ...